How brick and mortar franchises, competing in a digital world, can go beyond customer service to offer a customer experience that builds brand loyalty and drives foot traffic.

By Deirdre Shaw and Brenda Maready, as seen in Franchising World Magazine.

As seen in Franchising World Magazine | Click to read online version of the article

2017-12-06T11:58:49+00:00 December 6th, 2017|